Effective Date: October 6, 2025

We keep your data on a short leash — and never let it wander.

1. Overview
Pawradise Park, LLC (“Pawradise Park,” “we,” “us,” or “our”) is a dog-friendly café, bar, and social park based in Los Angeles, California. This Privacy Policy describes how we collect, use, and share personal information through our website, text message services, and in-person interactions at our locations.
By using our website or participating in our SMS communications, you agree to the terms outlined below.

2. Information We Collect
We collect information directly from you and automatically through our digital services:

Information you provide:
Name, phone number, and email address
Payment or billing details when purchasing products or memberships
Information shared via forms, surveys, or customer support interactions
Birthdate or age verification data (for legal access to alcohol-related content)
 
Information we collect automatically:
Device and browser information, including IP address and activity logs
Cookies and similar tracking technologies to enhance your experience
Dog-related info (if applicable):
Pet name, breed, and vaccination status if required for park membership

We may also collect limited information through third-party integrations (e.g., payment processors or marketing platforms) to improve service functionality.

3. How We Use Personal Information
We use your information to: Provide and improve our services, including communication and scheduling Process payments, orders, and operational updates, event announcements, and marketing content (with consent) Ensure compliance with health, safety, and legal regulations Analyze and enhance the customer experience through analytics and feedback

We will not sell, rent, or lease your personal information.

4. Sharing of Information
We share information only when necessary: With trusted service providers (such as SMS, payment, and analytics partners) who are contractually required to keep data secure and confidential. With regulatory authorities if required by law or to protect our legal rights. With affiliates or successor entities in the event of a merger, sale, or reorganization.

SMS consent or personal information is never shared with third parties or affiliates for marketing purposes.

5. SMS Consent and Communication
By providing your phone number, you consent to receive text messages from Pawradise Park. These may include: membership communications,
Event notifications, promotions, and operational updates

Message Frequency
Message frequency may vary. You may receive up to 10 SMS messages per Month. Message and data rates may apply.

Opt-Out
To stop receiving messages, reply “STOP” to any SMS from us.

Help
For help, reply “HELP” or email us at info@pawradisepark.com.
SMS Consent Statement: Your SMS consent and phone number are used only for communications related to Pawradise Park and will not be shared with third parties for marketing.

6. Your Rights and Choices
You may: Request access, correction, or deletion of your personal data Opt out of marketing emails or SMS Manage cookie preferences via your browser

California residents may also request disclosures under the Shine the Light Law (California Civil Code Section 1798.83) by contacting us at info@pawradisepark.com with the subject line “Shine the Light Request.”

7. Data Retention

We retain personal information only as long as necessary for business, legal, or security purposes. When data is no longer required, it will be securely deleted or anonymized.

8. Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is completely secure, and we cannot guarantee absolute protection.

9. Children

Pawradise Park does not knowingly collect information from children under 16. If you believe a child has provided information to us, please contact info@pawradisepark.com for prompt deletion.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a new “Effective Date” at the top of this page. Continued use of our services after changes means you accept the updated terms.

11. Contact Us

Pawradise Park LLC 435 Molino St. Los Angeles, CA 90013
Email: info@pawradisepark.com - Website: www.pawradisepark.com